On-line Customer Support Software, Hardware, Services and Research Papers

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ExtraView IT HelpDesk by Extraview Corporation.

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.

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Customer Support solution by Extraview Corporation.

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

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IT HelpDesk Solution by Extraview Corporation (E-mail this company)

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Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

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Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company)

Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.

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RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.

(ASP & SOFTWARE PRODUCT)

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